How to Look Professional When You Are a One-Person Business

Customers are rarely put off by a business being small. They're put off by signals that suggest it might not be there next month.

The signals that matter

• Your own domain. Cheap, permanent, and the first thing anyone sees.
• An email at that domain rather than a free address with numbers in it.
• Consistent pricing you'll actually honour. Quoting differently each time reads as improvisation.
• Replying when you said you would. Nothing on a website beats this.
• Proper invoices. "Send me your bank details" is where small businesses look smallest.

Don't pretend to be a team

"We" on a one-person site fools nobody and costs you the thing you're actually better at — being the person the customer deals with directly. Say "I". It's a genuine advantage.

Where the tools help

On Volnyn you can send a Pay Link for anything, issue a proper invoice, or send a Price Quote with payment terms that invoices automatically — with your own payment method, so the money goes to your account.

Start free at volnyn.com.