Website Mistakes That Quietly Cost You Customers

These don't break anything. Nothing errors, nothing looks obviously wrong — visitors just quietly leave, and you never find out why.

The ten

1. No prices. "Contact for pricing" reads as expensive.
2. A phone number that doesn't dial on tap.
3. A PDF menu or price list instead of a page.
4. A contact form nobody ever tested. Test yours today.
5. No address on a business that has a location.
6. Stock photos of strangers where your own work should be.
7. Text over a busy image that can't be read on a phone.
8. A slider nobody scrolls past the first slide of.
9. Opening hours that go stale after a holiday.
10. No obvious next step at the bottom of a page.

The two that matter most

Missing prices and untested contact forms. One loses the customer before they ask; the other loses them after they've already decided to get in touch — which is far more expensive.

Find yours

Volnyn's heatmaps and session replays show you where visitors actually click and where they give up, so you can fix the specific thing rather than redesigning the whole site on a hunch.

Start free at volnyn.com.