Auto-reply to email

Description

The branch is the important part: the agent answers with SKIP for anything that is not a real person waiting, and that path sends nothing. Every incoming message is logged either way.

How do you set this up?

1. 1Step 1 — review the “trigger” node.
2. 2Step 2 — review the “agent step” node.
3. 3Step 3 — review the “branch” node.
4. 4Step 4 — review the “action email” node.
5. 5Run the workflow, then tweak prompts to match your brand.