Products, payments and orders

Run a real store on your AI site: manage products from the dashboard, take Cash on Delivery or online payments through your own Stripe, Razorpay or PayPal account, and fulfil every order from one list.

When you build a shop with the AI builder, the store is not a mock-up. Its products live in your dashboard, the checkout can take real money, and orders arrive in a list you can work through.

How the store fits together

Piece	Where you manage it	What it does
Products & categories	Products and Categories in the More hub	The catalogue your live store shows
Payments	AI Site Payments (`/user/site/payments/ai-sites`)	Which payment methods the checkout offers, using your own keys
Orders	Orders (`/user/site/orders`)	Every order placed, with delivery details and quick actions
Sales	Sales Overview (`/user/site/sales/overview`)	Totals from paid orders

All of these are in the More hub when your AI site is open in the chat panel. See Managing your AI site.

Products and categories

When the builder creates an online store, it saves the store's categories and products into your shop. Your published site loads products from there every time a visitor opens it — nothing is hard-coded into the page.

That means:

Add, edit or remove a product under Products, and the live store shows the change on the next page load. No rebuild.
Group products under Categories the same way.
Your AI site can use these pages without a separate e-commerce add-on.

To change how the store looks — the product grid, the product page, the cart — ask in chat. See Editing your site with chat.

Taking payments

Cash on Delivery

Stores can take orders without online payment. The customer fills in the order form — name, phone, address and city are required, email is optional — and the order appears in Orders marked Cash on Delivery. You collect the money on delivery.

Online payments

Online payments go straight to your own account with the provider. Volnyn does not hold the money. Supported providers:

Provider	Keys you need
Stripe	Publishable Key and Secret Key
Razorpay	Key ID and Key Secret
PayPal	Client ID and Client Secret, with an optional Sandbox (test) mode

The easiest way to set it up is to ask in chat, for example "Add Stripe to my store." The assistant registers the provider for that site and its setup card appears on the AI Site Payments page marked Requested via chat.

Then finish on the AI Site Payments page:

Open the provider's card and click Add Keys (or Manage Keys).
Paste the keys from your provider's dashboard.
Click Test Connection. You see Works (TEST mode keys) or Works (LIVE keys), or a message if the key check failed.
Turn on Enable on my AI sites and click Save.

A card shows Connected when it is ready, Keys needed when something is missing, or Disabled when switched off. You can also add a provider yourself with Add another payment method.

Your secret keys stay on Volnyn's server. They are never placed inside your site's code, and the checkout is created server-side.

Which methods each site offers

The Your AI Sites table shows each AI site, its address, and its online-payment status (Live or Waiting for keys).

A site offers the methods you asked the AI for.
If you never picked any for that site, it offers every provider you have connected.

Built your store before payments launched? It may still have a demo checkout. Open the site in the chat editor and ask it to "connect the checkout to real payments". It rebuilds with a live checkout in a minute or two.

Orders

Open Orders from the More hub or the site dashboard sidebar, or go to /user/site/orders. It lists every order placed on your website — Cash on Delivery and online — newest first, 30 per page.

Each order shows:

The payment method — Cash on Delivery or the online provider.
Payment status — Paid or Unpaid.
The items and total.
The customer's name, contact details and delivery address — everything you need to fulfil it.

Order actions

Action	What it does
Mark as Paid	Records the payment — for example when you collect cash on delivery.
Mark Delivered	Completes the order and marks it paid.
Cancel	Cancels the order.

Online orders are marked paid automatically once the payment is verified with the provider after checkout.

Orders vs Sales Overview

Sales Overview only counts paid orders. Orders shows them all — which is where Cash on Delivery orders live until you mark them paid or delivered.

FAQ

Do I pay Volnyn a fee on my sales?

Payments go directly to your Stripe, Razorpay or PayPal account under that provider's own fees. See Plans and credits for what Volnyn itself charges.

I added a product but the site still shows the old list.

Hard-refresh the live site. Products load when the page opens, so a normal reload after saving is enough.

Can I test payments before going live?

Yes. Use your provider's test keys (or PayPal's Sandbox (test) mode) and Test Connection shows TEST mode. Swap in live keys when you are ready.