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Hotel rooms and bookings

Take room bookings on your site. List rooms with prices, photos, and amenities, run coupons, accept online bookings, and add phone or walk-in bookings yourself.

Hotel management is built for hotels, guest houses, B&Bs, and holiday rentals. You list your rooms, guests pick dates and book on your site, and you manage every booking — paid or unpaid — from your dashboard.

Hotel bookings are available on plans that include Hotel Booking.

Where to find it

Tool Address
Settings /user/rooms_management/settings
Coupons /user/rooms_management/coupons
Amenities /user/rooms_management/amenities
Categories /user/rooms_management/categories
Rooms /user/rooms_management/rooms
All Bookings /user/room_bookings/all_bookings
Paid Bookings /user/room_bookings/paid_bookings
Unpaid Bookings /user/room_bookings/unpaid_bookings

Add ?language=en (or another language code) to manage room details in that language.

Settings

Open Settings (/user/rooms_management/settings):

Setting What it does
Rooms Turns room pages on or off on your site.
Category Status Turns room categories on or off. When off, the Categories page is hidden and rooms aren't grouped.
Guest Checkout Status When active, guests can book without creating an account.
Rating Status Lets guests rate rooms.

Amenities and categories

Set these up before adding rooms.

  • Amenities — features a room can have, such as "Wi-Fi," "Air conditioning," or "Sea view." Click Add Amenity, enter a name and serial number (its order).
  • Categories — room types, such as "Single," "Double," or "Suite." Click Add Category, enter a name and serial number, and set it Active.

Add a room

  1. Open Rooms and click Add Room.
  2. Fill in the details:
Field Notes
Featured Image and Slider Images The main photo and a gallery.
Title The room name, for example "Deluxe Double Room."
Category The room type.
Amenities Tick the amenities this room has.
Rent per Night The nightly price.
Quantity How many rooms of this type you have.
Beds and Baths Shown on the room page.
Max Guests Leave blank for no limit.
Address, Latitude, Longitude Used to show the room on a Google map.
Email and Phone Contact details shown with the room.
Summary and Room Description Short and full descriptions.
Status Show to list it, Hide to keep it off your site.
Meta Keywords / Meta Description Search engine text for the room page.
  1. Click Submit.

In the rooms list, mark rooms as Featured to show them in your theme's featured rooms section.

Coupons

  1. Open Coupons and click Add Coupon.
  2. Enter a Name, Code, Coupon Type (Percentage or Fixed), Value, and Start and End Date.
  3. Choose the rooms it applies to. Leave it empty to apply to all rooms.
  4. Click Submit.

The list shows whether each coupon is Active or Expired.

Manage bookings

Every booking has a payment status: Paid or Unpaid. Use the three lists to see all bookings, only paid ones, or only unpaid ones.

For each booking you can:

  • See the Booking Number, room, check-in and check-out dates, number of nights and guests, customer details, and totals.
  • Change the Payment Status from the dropdown — for example after a guest pays a bank transfer.
  • Open Details & Edit to change dates, room, guest details, or payment status.
  • View any Attachment — the payment receipt a guest uploaded for an offline payment.
  • Send Mail to the guest with a subject and message.
  • Download the Invoice.
  • Delete bookings one at a time or several at once.

Search by Booking No to find a specific booking.

Add a booking yourself

Take phone, email, or walk-in bookings from your dashboard:

  1. In All Bookings, click Add Booking (Make New Booking).
  2. Pick the room and Select Dates. Dates that are already booked are blocked.
  3. Enter the guest's name, email, phone, address, and number of guests.
  4. Choose the payment method and payment status.
  5. Click Submit.

Tips

  • Upload at least five slider images per room — bathroom, view, and bed are the ones guests look for.
  • Set Quantity correctly so you never get more bookings than you have rooms.
  • Add the manual bookings you take by phone right away, so the dates are blocked online.
  • Check Unpaid Bookings daily and follow up with guests who haven't paid.

FAQ

Can guests book without an account? Yes, when Guest Checkout Status is active in Settings.

How do guests pay? With the methods you set up in Payment gateways, including offline methods like bank transfer.

Where do I set the currency? In General Settings (/user/general-settings).

Can I offer a discount on one room only? Yes. Create a coupon and select just that room.

Where do guests see the rooms? On your site's rooms page. Add Rooms to your menu with the Menu Builder.

Next steps